Quickly arrange it yourself

Everything you need to know about ordering, delivery, payment, and returns at Kalenderwinkel.nl. If you need assistance, we are happy to help you via chat or one of our other contact options.

  • Large calendar assortment
  • Safe (afterwards) payment
  • Shipping via PostNL / DHL / UPS
  • Kiyoh customer rating of a 9.5

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Frequently Asked Questions

Order

cartHow can I place an order?

You choose a calendar, add it to your shopping cart, and follow the steps in the ordering process. After completion, you will automatically receive an order confirmation by email.

cartCan I still change or cancel my order?

That can be done as long as your order has not yet been processed or shipped. Please contact our customer service as soon as possible; we will see what is possible.

cartI have not received an order confirmation. What now?

Check your spam folder. If the email is not there, please contact our customer service so we can look up your order.

cartAre you a reliable online store?

You can check us and view our Kiyoh reviews.

Our details:
Chamber of Commerce number: 32104330
VAT number: NL001448793B64

Shipping & Delivery

storeWhat is the delivery time?

Orders placed on weekdays before 4 PM will be shipped the same day. Delivery usually takes 1–2 business days.

storeWhat are the shipping costs?
Zone Country Code Options Prices
Netherlands Netherlands NL 5 options €3,75 - €7,25
Belgium Belgium BE 13 options €6,95 - €19,95
Germany & Luxembourg Germany DE 12 options €7,95 - €19,95
Luxembourg LU 12 options €7,95 - €19,95
France France FR 8 options €11,95 - €15,95
Scandinavia & UK Denmark DK 9 options €13,50 - €27,95
Finland FI 9 options €13,50 - €27,95
Sweden SE 9 options €13,50 - €27,95
United Kingdom GB 9 options €13,50 - €27,95
Jersey JE 9 options €13,50 - €27,95
Southern Europe Austria AT 8 options €14,95 - €21,95
Italy IT 8 options €14,95 - €21,95
Portugal PT 8 options €14,95 - €21,95
Spain ES 8 options €14,95 - €21,95
Norway & Switzerland NorwayNO 8 options €26,95 - €41,50
Switzerland CH 8 options €26,95 - €41,50
Liechtenstein LI 8 options €26,95 - €41,50
Eastern Europe Bulgaria BG 4 options €28,95 - €30,95
Croatia HR 4 options €28,95 - €30,95
Estonia EE 4 options €28,95 - €30,95
Greece GR 4 options €28,95 - €30,95
Hungary HU 4 options €28,95 - €30,95
Ireland IE 4 options €28,95 - €30,95
Poland PL 4 options €28,95 - €30,95
Romania RO 4 options €28,95 - €30,95
Slovakia SK 4 options €28,95 - €30,95
Slovenia SI 4 options €28,95 - €30,95
Czech Republic CZ 4 options €28,95 - €30,95
Guernsey GG 4 options €28,95 - €30,95
International UAE AE 4 options €38,95 - €54,95
Australia AU 4 options €38,95 - €54,95
Canada CA 4 options€38,95 - €54,95
Hong Kong HK 4 options €38,95 - €54,95
Israel IL 4 options €38,95 - €54,95
Japan JP 4 options €38,95 - €54,95
South Korea KR 4 options €38,95 - €54,95
Malaysia MY 4 options €38,95 - €54,95
New Zealand NZ 4 options €38,95 - €54,95
Singapore SG 4 options €38,95 - €54,95
Curaçao CW 4 options €38,95 - €54,95
United StatesUnited States US 6 options €23,95 - €37,50
Peru PE 6 options €23,95 - €37,50
storeCan I track my order?

As soon as the order is shipped, you will receive a track-&-trace link via email.

storeMy order arrived damaged. What should I do?

Take clear photos of the damage to the product and packaging and send them to our customer service. We will provide a suitable solution.

Pay

paymentWhat payment methods do you accept?

You can o.a pay with:
• iDEAL
• Bancontact
• Credit card (Visa/Mastercard)
• PayPal
• Pay later (Klarna)

paymentMy payment has failed. What now?

Try to pay again via your account page or place your order again. If in doubt, we are happy to help you.

paymentWhat is your account number for manual transfer?

Chosen for manual transfer? Then make your payment with your order number as a reference. Then we can send your order z.s.m after payment.

Account details:
IBAN NL79 RABO 0122 2643 20 in Zeewolde

Returns & Exchanges

listCan I return my calendar?

Yes, you have a 30-day return policy for standard products. The calendar must be returned unused and in its original packaging.

You can easily register a return via https://www.kalenderwinkel.nl/retour

listHow does the return process work?

Report your return via our return form. You will then receive further instructions and the return address. After receipt, we will process your return within 5 working days.

Product questions

giftHow do I know which calendar size I need?

On every product page, there is information about the height and width of the product. If you need help, feel free to contact us.

giftAre your calendars produced sustainably?

The calendars are made of FSC-certified paper. Many calendars are made plastic-free.

giftDo you also have business solutions or bulk orders?

Yes, for businesses we offer custom solutions, bulk prices, or personalized calendars. Contact us for a quote.

Account & Service

Do I need an account to place an order?

No, you can order as a guest. With an account, you can order faster and view previous purchases.

Actions & Stock

A calendar that I want to order is sold out. Will it be restocked?

If a calendar is reprinted, this is mentioned on the product page. For seasonal items, it is: while supplies last.

Do you offer discounts for larger quantities?

Yes, we apply tiered discounts for bulk orders. Please contact us for a price proposal.

Privacy & Security

How do you handle my personal data?

We only use your data to process your order and to inform you about interesting promotions. You can find more information in our privacy policy.

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